Go to www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional speaker and New York Times bestselling author, Shep Hyken, tells...
Google TechTalks July 18, 2006 Ely Dahan At MIT's Sloan School of Business, Ely Dahan taught high tech marketing and new product development. He now...
An interview with Gerald Zaltman, Professor Emeritus, Harvard Business School. Learn how to create more effective marketing campaigns based on your customers' unconscious thoughts and...