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Social CRM

What is Social CRM?
The conversations your customers and prospects are having on sites like Facebook, YouTube, and Twitter are shaping brand perception and influencing buying decisions. Social CRM...
 
Uploaded: December 31, 1969 at 4:59 pm
Author: salesforce
 
Length: 02:51
Rating: 4.888889
Views: 13290
 
Tags: The  New  Social  CRM  final  
 
social CRM
A clear and concise description and illustration of social CRM - social Customer Relationship Management.
 
Uploaded: December 31, 1969 at 4:59 pm
Author: crmsearch
 
Length: 02:32
Rating: 5.0
Views: 2265
 
Tags: Social CRM  SCRM  crm software  
 
Social CRM
Barton Goldenberg defines Social CRM and discusses key Social CRM Trends, particularly in relation to the Customer Profile.
 
Uploaded: December 31, 1969 at 4:59 pm
Author: BartonGoldenberg
 
Length: 04:35
Rating: 3.6666667
Views: 605
 
Tags: Social CRM  Social CRM Trends  Customer Profile  Barton Goldenberg  
 
New Era: Customer Relationships with Lithium Social CRM Software
Learn more about Lithium's Social CRM Software: bit.ly Lithium Social CRM allows businesses to proactively build stronger, deeper customer relationships by integrating social customer conversations...
 
Uploaded: December 31, 1969 at 4:59 pm
Author: InSocialCRM
 
Length: 04:26
Rating: 5.0
Views: 9940
 
Tags: lithium  social  media  technologies  crm  brand  nation  community  management  online  software  strategies  strategy  advocacy  customer  loyalty  marketing  experience  
 
Avectra Social CRM Overview-2.mp4
Social CRM
 
Uploaded: December 31, 1969 at 4:59 pm
Author: SocialCRM79
 
Length: 10:00
Rating: N/A
Views: 37
 
Tags: Social  CRM  Association  Technology  
 
Social CRM with westbrook and Salesforce, WYEC.mp4
Toyin Dania from Wandsworth Youth Enterprise Centre (WYEC) shares her experience of Social CRM using Salesforce, thanks to implementation partner westbrook international and their CSR...
 
Uploaded: December 31, 1969 at 4:59 pm
Author: westbrookExperience
 
Length: 02:09
Rating: N/A
Views: 23
 
Tags: Case Study  WYEC  Salesforce  Salesforce.com  Social CRM  westbrook  
 
Social CRM and Community Managers
Social CRM and Community Managers. Jon Ferrara, CEO of Nimble, joined the Community Manager Hangout to discuss Nimble's Social CRM and the offer they have...
 
Uploaded: December 31, 1969 at 4:59 pm
Author: mcadoo86
 
Length: 37:14
Rating: 4.3333335
Views: N/A
 
Tags: #hangoutsonair  #cmgr  community manager  Social CRM  CRM  Jon Ferrara  Nimble  
 
Retail Social CRM | numero | native Facebook customer service
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Uploaded: December 31, 1969 at 4:59 pm
Author: thisisnumero
 
Length: 02:02
Rating: N/A
Views: 189
 
Tags: Customer Service  Facebook  Myspace  Software  Management  
 
From Social Media to Social CRM
IBM Institute for Business Value Social CRM series of thought leadership
 
Uploaded: December 31, 1969 at 4:59 pm
Author: smartercommerce
 
Length: 05:15
Rating: 5.0
Views: 524
 
Tags: IBM  Social Media  
 
Traditional vs Social CRM
Inspired by an article by Brent Leary, I decided to give some concrete examples of how Traditional CRM approaches measure up with Social CRM approaches....
 
Uploaded: December 31, 1969 at 4:59 pm
Author: jperezpgi
 
Length: 06:52
Rating: 5.0
Views: 2150
 
Tags: socialcrmtools  social crm tools  social crm  service-push.com  service-push  johnmperez.com  crm  traditional crm  brent leary  john m perez  
 


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